Case Study: Building a Specialist Policy Team for a Growing London SME
March 3, 2026

Client Challenge


A London-based SME operating within a policy, legal and regulatory environment required support to attract specialist talent during a period of sustained growth.


The business needed individuals with highly specific sector experience, alongside the ability to integrate into a collaborative, evolving culture. As the organisation scaled, hiring became more critical - not just to fill roles, but to build capability for the future.


Our Approach


Through a long-standing partnership, we supported hiring across multiple areas of the business, from entry-level through to senior roles.


A key project involved sourcing and securing a Head of Policy - a pivotal leadership hire requiring both technical expertise and strong cultural alignment.


Our approach focused on:


  • Targeted search within a niche talent pool 
  • Careful assessment of sector experience and cultural fit 
  • Close collaboration with stakeholders to ensure alignment on expectations and long-term potential 


What Made This Different


Our focus extended beyond the initial placement to long-term impact and progression.


The successful candidate not only embedded effectively within the business but went on to be promoted to Deputy Director, reflecting both capability and strong alignment with the organisation.


This created a ripple effect - having built trust in the partnership, the client re-engaged us to support further hiring within the team, including appointing a Policy Manager under their leadership.


Results


  • Successful placement of a Head of Policy, later promoted to Deputy Director 
  • Ongoing support to build out the wider policy team, including additional hires 
  • Strengthened leadership capability within a specialist, hard-to-fill function 
  • Continued partnership across multiple departments and levels within the business 
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